Privacy Policy
Charles Tyrwhitt Shirts Limited ("We") are committed to protecting and respecting your privacy.
This policy (together with our terms of use terms and conditions and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is David Boynton of Cottons Centre, Cottons Lane, London, SE1 2QG.
We may collect and process the following data about you:INFORMATION WE MAY COLLECT FROM YOU
We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual. For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies and other such software on our Website contain information that is transferred to your computer's hard drive. They help us to improve the Website and to deliver a better and more personalised service. They enable us: You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of the Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to the Website.IP ADDRESSES AND COOKIES
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.WHERE WE STORE YOUR PERSONAL DATA
We use information held about you in the following ways: We may also use your data, or permit selected third parties to use your data, to provide you with information about goods and services which may be of interest to you and we or they may contact you about these by post. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) may contact you with ads on our behalf across the Internet or to send postal mail to visitors we think may be interested in our products or services. To do this, the third parties will collect anonymous information about your visits to our Web site and your interaction with our products and services. This anonymous information is collected through the use of a cookie or pixel tag – industry standard technology used by most major Web sites. No personally identifiable information is collected in this process. They may also pool the anonymous information that they collect with other sources of information not collected during your visit to our website, which may include your name and mailing address, for purposes of determining whether you might be interested in receiving postal mail. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please tick the relevant box situated on the form on which we collect your data (the registration form).USES MADE OF THE INFORMATION
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006 or one of our connected companies. We may disclose your personal information to third parties:DISCLOSURE OF YOUR INFORMATION
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting our customer service team. The Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.YOUR RIGHTS
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.CHANGES TO OUR PRIVACY POLICY
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to customer service team.CONTACT
This Privacy Notice for California Residents supplements the information contained in Charles Tyrwhitt Shirts Ltd Privacy policy and applies solely to all visitors, users, and others who reside in the State of California ("consumers" or "you"). We adopt this notice to comply with the California Consumer Privacy Act of 2018 (CCPA) and any terms defined in the CCPA have the same meaning when used in this notice. As from the 1st of January 2020, the California Consumer Privacy Act of 2018 gives you rights in relation to the privacy of your personal information. This section describes your CCPA rights and explains how to exercise those rights. In the case of any request involving one of your rights, we will respond to a verifiable request without delay and at most within forty-five (45) days of receipt of your request. We are permitted to extend this time period by up to ninety (90) days if your request is particularly complex. We will inform you of the reason and extension period in writing. Request to request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you over the past 12 months and to check that we are lawfully processing it. Right to request deletion of your personal data. You have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. If we are not able to comply with your request of deletion due to certain exceptions, you will be notified of these reasons, if applicable, at the time of your request. Right to Opt Out of the sale of your personal information to third parties. You have the right, at any time, to direct us not to sell your personal information to third parties including the use of cookies and other third-party technologies to track your behavior and use that to improve our site and present relevant advertisements to you. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by clicking on the link “Do not sell my personal information” or by contacting our customer service team. To exercise the access and deletion rights described above, please submit a verifiable consumer request to us by either: To exercise your right to Opt out: Opt out of campaigns and programs that require the sale or disclosure of information to our partnersPRIVACY NOTICE FOR CALIFORNIA RESIDENTS
YOUR RIGHTS
Exercising Access, Deletion and Opt Out Rights
SUBMIT REQUEST TO OPT OUT OF SALE TO MARKETING AND PROMOTIONAL PARTNERS
ONE CLICK OPT OUT OF TARGETED ADVERTISING
Turn off online tracking by opting out of cookies and the transfer of data to third parties.