Product code:
SCS0096WHT
Product code:
S C S 0 0 9 6 W H T
We've crafted our non-iron shirt from soft and comfortable pure cotton with a breathable weave. Its semi-cutaway collar comes with complimentary stays and can be worn with or without a tie. A split back yoke makes movement easy. For subtle contrast, we've added an eye-catching print inside the collar and cuffs. Wear yours with our ultimate chinos and classic brogues when it's time for a post-work dinner date.
I bought my shirt and traveled to Europe and when I needed to where my shirt I noticed there where stains where all of the folds were. I needed to scramble and have the shirt cleaned to where to an event I had to attend. The stains were apparently from the shirt sitting on the store shelf for an extended period of time. I don’t have a photo because I cleaned the shirt before I received this review.
Response from Charles Tyrwhitt:
I am sorry that your recent visit to our store has caused you disappointment. We're determined to give 5* service at all times and ensure our colleagues have the sufficient skills and knowledge to meet this target, so we really appreciate you taking the time to let us know where we went wrong on this occasion.
I have raised this with the Management Team to provide feedback to the colleague/s in question, and report back with any changes we make to improve your experience.
I hope you will give us a chance to restore your faith in us soon
Response from Charles Tyrwhitt:
Your feedback has been passed on to our management team, who have provided the following response:
Thank you for shopping with Charles Tyrwhitt at our WTC location, and thank you for taking the time to share your feedback regarding your experience.
I would like to extend my sincere apologies for the stained shirt you received. Providing our customers with high-quality products is extremely important to us, and we regret that this item did not meet our standards. Upon reviewing the situation, it appears this was an oversight on our part, and I am truly sorry for the inconvenience and frustration it caused—especially given the importance of your event.
Please know that we regularly inspect and maintain our stockroom and cubby areas, and this incident does not reflect the standards we strive to uphold.
Should you be in the area again, I would welcome the opportunity to personally assist you and ensure you receive the level of service and quality you expect from us.
Thank you again for your feedback and understanding. We value your business and hope to have the opportunity to serve you better in the future.
Best regards,
Bernadette - Store Manager
Allow an extra 4 business days for orders with alterations
Basic Shipping $14.95
Delivery in 8 - 10 business days
Premium Tracked $17.95
Delivery in 5 - 8 business days
Hand-picked and shipped from London, UK
Returns
You can return any item for up to 6 months
The only exceptions to our guarantee are:
Goods purchased online and altered by Charles Tyrwhitt, including Monogrammed products, cannot be returned,
refunded or exchanged.
Non-Iron Stretch Printed Trim Shirt – Whitehttps://www.charlestyrwhitt.com/on/demandware.static/-/Sites-ctshirts-master/default/dw1c2f9f16/SCS/SCS0096WHT/SCS0096WHT_MODEL_DETAIL_03.jpgSCS0096WHTWe've crafted our non-iron shirt from soft and comfortable pure cotton with a breathable weave. Its semi-cutaway collar comes with complimentary stays and can be worn with or without a tie. A split back yoke makes movement easy. For subtle contrast, we've added an eye-catching print inside the collar and cuffs. Wear yours with our ultimate chinos and classic brogues when it's time for a post-work dinner date.https://www.charlestyrwhitt.com/us/non-iron-stretch-printed-trim-shirt-%E2%80%93-white/SCS0096WHT.htmlUSD139.00InStock4.6019