details about product: Non-Iron Stretch Poplin Check Shirt – Lilac & Sky Blue

Thank you for leaving your feedback with us and I'm sorry to hear that your shirt did not fit perfectly this time. I can see that some items were customized and although they typically cannot be returned for an exchange or a refund, I would be happy to allow them to be returned for an exchange on this occasion. As all companies measure differently, I'd encourage you to check your measurements via our "how to measure for a CT shirt" video. This will help you understand how we measure and you can take new chest, waist, neck and sleeve measurements. From there you can compare your measurements to our sizing guide to find your best fit. Finally, just pop on over to our online return and exchange process to swap them over for your newly chosen size. All three resources can be found below: Measuring Video: https://www.youtube.com/watch?v=KdSm-ebm7eE Sizing Guide: https://www.charlestyrwhitt.com/us/sizing-guides?source=footer Return and exchange: www.ctshirts.com/rebound I'm confident that using the above information we can help you find a shirt that fits perfectly and we look forward to hearing about it in your next review.