details about product: Pure Wool Funnel Neck Overcoat - Charcoal

Jacinda Smith is the difference maker at your 42nd street store and the day she walks, I walk. It’s rare for an employee to provide the commitment, consistency, and straight forward ***** answer that people need. While she’s a professional and genuinely cares, she has the talent and skills that will get her places in life. She can look at someone and immediately put the perfect outfit for them in seconds. She’s personable, professional, and puts so much thought and detail into clients. It’s clear how much she cares about the guests, her coworkers, and every time I step foot in the store, she greets me like family. She is the ONLY reason why I’ve bought your entire line. Jakelombardi7@gmail.com. understands me because she listens to what I liked, tells me what I need to hear, she doesn’t lie or kiss ***. Your other midtown location one time judged me based on my workout clothes and assumed I wasn’t able to afford anything. I was ignored the first and last visit. I was treated like a second class citizen until I made the employee Google me and open my account history. After that, it was hi Mr. Lombardi and Mr. Lombardi we are so sorry. It’s why I have a break in purchases. The only reason I came back is bc Jacinda noticed me passing by through the window and went outside to check in. She didn’t pitch any products or new lines, she just said hello are you okay? I bought this jacket just so I could write this review about your employee and that she deserves an opportunity. You don’t come acrosss many Jacinda’s in life, people who can persuade Jake Lombardi to change his mind. Jacinda is the reason I buy Charles Tyrwhitt. The personalized care and service she brings are what makes me loyal to her, not your brand. . I hope you look at my account history and recognizes my business is because of Jacinda and the day she leaves you can close my account. I’m grateful for her, and I hope she knows how much she’s appreciated. I won’t shop anywhere else while she’s there. Treat these rare ones wel