Thank you for leaving your feedback to us and I'm sorry to hear that you've had some issues with returning your items. I've attached a link to our return page here so that you can take a look and arrange the return at your convenience. Though we try to reply to our emails within 24 hours, it can sometimes take a little longer if we're more on the busy side but I appreciate that this doesn't make it any less frustrating for you. I'll also be calling you at an appropriate time today to discuss your return in more detail.
Allow an extra 2 - 4 business days for orders with alterations
Basic Shipping $14.95
Delivery in 8 - 10 business days
Premium Tracked $17.95
Delivery in 5 - 8 business days
Premium Tracked Express$29.95
Delivery in 4 business days
Hand-picked and shipped from London, UK
You have 6 months to return your order from the day you receive it - no questions asked. Just show us your proof of purchase - that's our quality guarantee to you.
The only exceptions to our guarantee are:
Goods purchased online and altered by Charles Tyrwhitt, including Monogrammed products, cannot be returned, refunded or exchanged.
Pure Linen Shirt - Ocean Bluehttps://www.charlestyrwhitt.com/on/demandware.static/-/Sites-ctshirts-master/default/dw92fc77ff/hi-res/CSH0015OCE_MODEL_UNTUCKED.jpgCSH0015OCECrafted from lightweight pure linen – a naturally breathable fabric that absorbs moisture and helps you stay cool.https://www.charlestyrwhitt.com/us/pure-linen-shirt---ocean-blue/CSH0015OCE.htmlUSD103.20InStock11