A non-iron twill shirt is a wardrobe staple that works (almost) as hard as you do. The clever tech behind our crease-resistant fabric keeps you looking well-presented throughout the day – and cuts down on laundry time too. As for the garment-washed finish, it creates superior softness and reliable comfort. Style with our Ultimate Chinos and a Merino jumper on those smart-casual days.
This is a review of the non-iron shirts. I have purchased several shirts in the past but to be truthful, I am very disappointed in the non-iron shirts. It’s really a joke. I can not iron out the wrinkles. I’ve taken the shirts to several cleaners and none of them have been able to get all the wrinkles out. I’m tired of seeing the wrinkles in my shirt and tired of the time that it takes to press them even after they’ve been washed at the cleaners. Don’t think I’ll be purchasing them any more and I don’t recommend them. The customer service was very good.
Response from Charles Tyrwhitt:
Thank you for taking the time to share your feedback on our non-iron shirts. We're sorry indeed to hear that you've been disappointed with the product and understand your frustration with the persistent wrinkles.
We take customer satisfaction very seriously and are committed to providing high-quality products. We understand that ironing can be a time-consuming task, and we sincerely apologize for the inconvenience you've experienced.
It is certainly concerning that you have had such trouble caring for your shirts - particularly the Twill. The Twill is our most popular shirt by far and the non-iron version is lauded by the vast majority of customers. A good tip to help with wrinkles is to pop the shirt in the dryer for a quick spin - the heat helps to activate the non-iron properties within the cotton.
Of course, if the shirts are not 100% perfect then please consider a return under our generous and comprehensive guarantee.
We nevertheless appreciate your positive feedback on our customer service and will ensure that your comments are shared with the relevant team.
Best regards,
Charles Tyrwhitt
(2/5)
2 stars out of 5 stars
July 2024
Beware - if you do not end up liking the product or it doesn’t fit they will charge $10 for you to return
Allow an extra 4-6 business days for orders with alterations
Basic Shipping $14.95
Delivery in 8-10 business days
Premium Tracked $17.95
Delivery in 5-8 business days
Premium Tracked Express$29.95
Delivery in 4 business days
Hand-picked and shipped from London, UK
You can return any item for up to 6 months.
The only exceptions to our guarantee are:
Goods purchased online and altered by Charles Tyrwhitt, including Monogrammed products, cannot be returned, refunded or exchanged.
Spread Collar Non-Iron Twill Shirt- Indigo Bluehttps://www.charlestyrwhitt.com/on/demandware.static/-/Sites-ctshirts-master/default/dw962768d3/hi-res/FON2405IDG_COLLAR_DETAIL.jpgFON2405IDGA non-iron twill shirt is a wardrobe staple that works (almost) as hard as you do. The clever tech behind our crease-resistant fabric keeps you looking well-presented throughout the day – and cuts down on laundry time too. As for the garment-washed finish, it creates superior softness and reliable comfort. Style with our Ultimate Chinos and a Merino jumper on those smart-casual days. https://www.charlestyrwhitt.com/us/spread-collar-non-iron-twill-shirt--indigo-blue/FON2405IDG.htmlUSD44.75InStock4.50171