details about product: Twill Wool Texture Jacket - Oatmeal

Thank you for taking the time to leave a review. We're sorry to hear that the size of the item you purchased didn't fit as expected, particularly as you had used a try on garment to guide your sizing choice. We understand how frustrating this can be, and we sincerely apologize for the inconvenience caused. We offer a 6 month guarantee so you can ensure everything fits like a glove, or whichever article of clothing you have ordered. We offer a variety of fits, alongside the variety of size options, to make each garment feel bespoke. Our sizing guides, which can be found on every product page will help you choose what is best for you and give clear instructions on how to measure yourself. If you need further help, we are available on webchat or by phone. I hope you will enjoy the new sizing once received. We appreciate your feedback and will use it to improve our products and services. Thank you for choosing Charles Tyrwhitt. Kind regards, Keir