details about product: Spread Collar Non-Iron Clifton Weave Shirt - Oatmeal

Our non-iron shirts are truly our bestsellers with thousands of positive reviews due to the sharp style and high quality materials used in their construction. I'm very sorry indeed that you've been left disappointed with them. Please note that non-iron does not mean crease-proof. Our non-iron treatment, however, ensures that any shirt regardless of its weave will "de-crease" as you wear it using your own body heat as a catalyst for crease removal as you go. Though your body heat should naturally remove the lesser wrinkles that form throughout the day, a light tumble dry can help the non-iron properties in your non-iron shirts if you feel you need to reactivate them; you may also use a light tumble dry for our Egyptian cotton shirts. All other shirts should not be tumble dried, as they are made from 100% cotton and the cotton mills advise against this. Remove your shirt from the machine whilst still damp and hang it to dry. The majority of creases should drop out leaving the shirts looking sharp for the next wear. If you're still left feeling let down by the non-iron properties rest assured that despite being worn and washed your purchase is protected by our six-month return policy and can be sent back for an exchange or a refund.