details about product: Pure Linen Shirt - Royal Blue

We're sorry to see your first try at ordering with us didn't result you getting the sizing/fit for the shirts exactly perfect! It can take a try or two when ordering from a brand for the first time to understand how certain aspects of the shirts work. As you ordered Slim Fit here, we'd suggest trying the Extra Slim - this will reduce the 'bagginess' in the body of the shirts, especially. By all means, please feel free to return the shirts ordered to us and request an exchange!

I'm sorry to hear that this shirt was packaged differently to the others. This is the first instance of a shirt being wrapped in tape so I've passed this over to our Warehouse Admin to see if they can shed some light. Regarding the shirt in question, could you clarify if you've physically cut into the shirt by mistake when trying to open the package? If so, we can arrange for a replacement to be sent out to you right away.