details about product: Italian Suit Trousers - Stone

We are sorry that your recent visit to our Norwich store has caused you disappointment. We're determined to give 5* service at all times and ensure our colleagues have the sufficient skills and knowledge to meet this target, so we really appreciate you taking the time to let us know where we went wrong on this occasion. We have raised this with the store management to provide feedback to the colleague/s in question, and report back with any changes we make to improve your experience. With regards to your concern about the origin of the Italian Suit, the fabric was crafted in Italy in the Reda Mill, before being constructed into a suit by our expert manufacturers in Bangladesh, we apologise that this was not made clearer in store. We hope you will give us a chance to restore your faith in us soon