details about product: Baskets élégant en cuir - Brun noyer

Thank you for taking the time to share this feedback, although we are sorry that you had found the design of our Walnut Brown Hybrid Trainer to feel cheap, this is disappointing to read but we would be grateful if you could specify what gave this impression so we can share this feedback with our buyers to consider when designing our future ranges. If disappointed, please make use of our 6 month guarantee with cost free exchanges to switch for an alternative design or return for a refund. We look forward to receiving further feedback about how we could improve our offerings in your eyes and hope we can restore your faith in us soon.

We're hugely disappointed to see that you haven't enjoyed your new Walnut Brown Hybrid Trainer, and particularly that the comfort levels of the trainer are not at all to your liking. We know just how important it is to be comfortable when wearing shoes, particularly during a lengthy commute or if you're on your feet for long periods. Our 'Hybrid Trainers' are designed to offer the comfort of a trainer, while looking smart and suitable for the office, so it's very disappointing that this was not your experience. We will, of course, ensure that your feedback is passed through to our Products Team, so that they can look at ways of improving this aspect of the trainers going forward. We'll also be in touch with you shortly, to offer a return if you'd like to make one. You're fully covered by our guarantee, of course.