Accessibility Statement

OUR COMMITMENT TO ACCESSIBILITY


CT Shirts is committed to making our web sites as accessible as possible. Our aim is to combine compelling user experiences with good levels of accessibility and inclusivity, so everyone can use our digital services, whatever their abilities or disabilities. This is part of our dedication to providing exemplary customer service, and that “all men no matter their shape or size, where they may be in the world, or indeed their budget should be able to own a Jermyn Street quality shirt, a proper shirt, a CT shirt.” Our ongoing site development and content creation is guided by best-practice accessibility guidelines such as WCAG and ISO 30071-1.


ADAPT YOUR EXPERIENCE TO YOUR NEEDS


While this site has been created to be usable ‘as is’, many people are likely to get the most accessible experience by customising their computer or mobile device to suit their individual needs – for example: to change the site’s colour scheme, increase the size of its text or use a screen reader.


If that sounds like it would be useful to you, we recommend you visit: BBC My Web, My Way or WAI’s Better Web Browsing: Tips for Customizing your Computer for more information about how these customisations (achieved by using accessibility features already on your computer, phone or tablet, or through installing assistive technologies) might suit you.


LIMITATIONS OF THIS WEBSITE’S ACCESSIBILITY


Through expert accessibility testing of our site, using representative assistive technologies used by our users, we are aware that it has accessibility limitations, and we are endeavouring to address these, working towards WCAG 2.0 AA.



We are currently aware of the following outstanding issues that we are working to resolve.



- Live chat is not currently Accessible.


Customers using screen readers will be forced into application mode to improve keyboard experience when using the following:

  • "My Sizes" or "Edit Profile" in My Account;
  • Marketing check boxes;
  • The coupon code entry field;
  • Product filters;
  • Our custom shirts tool;

    • PLEASE LET US KNOW IF YOU HAVE DIFFICULTIES USING THIS SITE


    We are always looking to improve the accessibility of our site, so if you find anything on the site difficult to use, or if any of the current accessibility limitations prevent you from getting the information or service you need, please let us know. Contact us at accessibility@ctshirts.co.uk, or call 0344 482 4000.


    To help us understand your difficulty quickly, it would help us if you provide the information advised in Contacting Organisations about Inaccessible Websites in your request.


    All constructive feedback regarding the accessibility or usability of our site is welcome and will be carefully considered.

    RECOMMENDED TOOLS


    We have optimised the site through extensive use of the screen reading tool NVDA. For the best experience on our site, we recommend using NVDA

    This accessibility statement was last updated in December 2022 and follows the advice on accessibility statements in ISO 30071-1.