details about product: Pardessus en Laine - Gris Clair

Thank you for your feedback regarding your recent purchase. We’re sorry to hear that the fit wasn’t quite right and that the material felt lighter than expected. Please be assured that our wool overcoats are crafted from 100% pure extra fine merino wool to the highest quality standards. We regret that we didn’t have the opportunity to offer a suitable alternative. Your refund has now been processed as requested, and you will see this on your bank statement within 3-5 working days. We’ve also sent you an email to discuss alternative options, and we hope you might consider reordering something more to your liking. Thank you for sharing your experience, and we hope to welcome you back again soon.