Product code:
JEP0448OAT
Product code:
J E P 0 4 4 8 O A T
Made from durable flax fibres, the pure linen fabric is highly absorbent and dries quickly, making it ideal for hot and humid days. It features a smart semi-cutaway collar that's secured by a classic three-button placket.
For a relaxed weekend get-up, throw it on with Twill 5 Pocket Jeans and your favourite trainers. As for a night on the town? Wear yours with slim-fitting chinos and brogues to instantly smarten up your look.
We're extremely proud of the quality of our products here at Charles Tyrwhitt, so it's certainly very upsetting to see you were not at all pleased with your purchase on this occasion. That's something we regret deeply and of course, apologise for. We want every customer to absolutely love their purchase, in terms of quality, fit, style and value. We nevertheless always want to know whenever something doesn't go quite according to plan, so that we can use this to learn and make improvements for the future.
Thank you for sharing this feedback with us and we sincerely hope that we'll have the chance to regain your trust in the quality of our products going forward.
(4/5)
4 stars out of 5 stars
June 2025
I bought 2 of these Polo's : Oatmeal (ordered online) and Sky Blue (bought in store).
They are nice and comfortable but unfortunately they are not very durable.
It looks like the mesh is too thin.
After only a few wears, I have already noticed a hole in the fabric of the Sky Blue one (see attached photo).
Response from Charles Tyrwhitt:
We're very sorry to see you have some concerns over the weave/construction of your new Linen polo shirts, which is ever so disappointing. We go to great lengths to ensure that our products are of excellent quality, no matter if made from cotton, linen, wool or leather. Linen does tend to be a little lighter and thinner than cotton, and has a 'looser' construction - helping it to be more breathable and ideal for the summer. Of course, you have our 6-month guarantee on each and every purchase, so we would encourage you to return any item that is not 100% perfect.
Store purchases can be returned either online or back at the store itself. For the former, please reach out to our Customer Service Team who will render assistance.
Response from customer:
Thanks a lot for your reply.
I was not aware of the 6-month guarantee.
So I returned the polo to the store and got it replaced.
Allow an extra 2 - 4 business days for orders with alterations
Standard delivery£4.95
Delivery in 3 - 5 working days
Next day delivery £7.95
Delivery on next working day
Click & CollectFree
Delivery within 6 working days
You have 6 months to return your order from the day you receive it - no questions asked. Just show us your proof of purchase - that's our quality guarantee to you.
Goods purchased online and altered by Charles Tyrwhitt, including Monogrammed products, cannot be returned, refunded or exchanged.
Pure Linen Polo - Oatmealhttps://www.charlestyrwhitt.com/on/demandware.static/-/Sites-ctshirts-master/default/dwa6310510/hi-res/CT/JEP0448OAT_MODEL_FRONT.jpgJEP0448OATMade from durable flax fibres, the pure linen fabric is highly absorbent and dries quickly, making it ideal for hot and humid days. It features a smart semi-cutaway collar that's secured by a classic three-button placket.
For a relaxed weekend get-up, throw it on with Twill 5 Pocket Jeans and your favourite trainers. As for a night on the town? Wear yours with slim-fitting chinos and brogues to instantly smarten up your look.https://www.charlestyrwhitt.com/uk/pure-linen-polo---oatmeal/JEP0448OAT.htmlGBP64.95InStock4.6029