details about product: Polo Tyrwhitt Cool - Bleu Sarcelle Clair

We're sorry to see you had some issues with sizing here, which is most disappointing. Long sleeve or short sleeve should not impact the fit/sizing in the body of the polo shirt, so this is certainly strange. I have reported this to our Products Team who will review accordingly. We know how important consistency is in regards to sizing, and will aim to have this improved going forward.

The problem I have is that because your sizing wasn’t consistent I have had to send one shirt back which costs me £3.95 through no fault of my own this doesn’t seem fair to me. Does it seem fair to you ?

All items from the order were returned to us and a refund requested. It looks as though you are actually referring to a different order, placed afterwards. On that order, just one item was returned. We'll have the £3.95 refunded to you later this week.