Thank you for leaving your feedback with us and I'm sorry to hear that your shirt did not fit perfectly this time. I'd encourage you to check your measurements again via our "how to measure for a CT shirt" video and then consult the CT sizing guides on the website for your best fit before processing your online return or exchange. Both resources can be found below:
Measuring Video: https://www.youtube.com/watch?v=KdSm-ebm7eE
Sizing Guide: https://www.charlestyrwhitt.com/us/sizing-guides?source=footer
Finally, I'd like to stress that we do not have a "sale quality pile" and a "full priced item" pile of products. All items are sent from the same location and are sourced from the same stock. I'm sorry to hear that the material just wasn't to your taste but it would be most helpful if you could let us know what you didn't like about it? We take all of our customers feedback seriously and we're eager to improve items season over season until they are nothing short of perfect.
I'm confident that using the above information we can help you find a shirt that fits perfectly, and we look forward to hearing about it in your next review.
(5/5)
5 stars out of 5 stars
July 2025
No comment provided.
Allow an extra 2 - 4 business days for orders with alterations
Standard shippingC$14.95
Delivery in 8 - 10 working days
Premium trackedC$17.95
Delivery in 5 - 7 working days
You have 6 months to return your order from the day you receive it - no questions asked. Just show us your proof of purchase - that's our quality guarantee to you. If you request a refund, we will deduct C$9.95 from the total amount of your refund, to cover processing costs.
The only exceptions to our guarantee are:
Goods purchased online and altered by Charles Tyrwhitt, including Monogrammed products, cannot be returned, refunded or exchanged.
Pure Linen Shirt - Ocean Bluehttps://www.charlestyrwhitt.com/on/demandware.static/-/Sites-ctshirts-master/default/dw92fc77ff/hi-res/CSH0015OCE_MODEL_UNTUCKED.jpgCSH0015OCECrafted from lightweight pure linen – a naturally breathable fabric that absorbs moisture and helps you stay cool.https://www.charlestyrwhitt.com/ca/en_CA/pure-linen-shirt---ocean-blue/CSH0015OCE.htmlCAD199.00InStock4.3029