details about product: Leather Smart Trainers - Walnut Brown

Thank you for taking the time to leave a review, although we are sorry that you have had difficulty identifying the best size and fit for you. As we do not offer a larger size of shoes to exchange for, we have arranged that the shoes may be returned for a full refund. You can begin this process by visiting https://charlestyrwhitt.returns.international/pro and entering your order number and email address. Select which item(s) are being returned and provide the return instructions. If exchanging, please provide the product code of the item you wish to receive in exchange. You can identify the product code by adding your preferred items to the bag on our website, where the code will be displayed beneath the product name. Your return instructions will be processed within 92 hours of your prepaid label being scanned by the postal service and we will email you when this has been processed. We are sorry to have let you down but have shared your sizing needs with our buyers to consider when planning changes to the range in future.