details about product: Ultimate Performance Sharkskin Suit Trousers - Grey

Thank you for taking the time to provide this feedback, though we sincerely apologise for the condition your suit arrived in and that seemingly permanent damage has occurred with the dent in the right lapel, due to the packaging being too large for the suit. This is completely unacceptable and I have shared this feedback to review our packaging to prevent such instances of this reoccurring, if this is found to be a repeated concern. We further apologise that you have not found this suit to be comparable to the Travel Suits you had purchased from us in previous years. We are incredibly proud of the quality we have to offer, so much so we offer a 6 month guarantee with cost free exchanges. Should the Ultimate Performance suit not be styled to your liking, we would be more than happy to assist you in exchanging for another suit that will be more to your liking, or arrange a return for refund. We are sorry to have let you down in this instance and have shared your comments regarding the suit to our buyers to consider when planning future ranges, so thank you for advising us of your experience. We hope you will give us the chance to restore your faith in us soon.