details about product: Performance Stretch Jersey Shirt - Flint Grey

Thank you for leaving your feedback with us and I'm sorry to hear that your shirt did not fit perfectly this time. Please note that not all retailers measure the same. Using an old piece of clothing from another brand to establish your sizing often results in errors so measuring fresh is so very important to finding the right size from the get-go. I'd encourage you to check your measurements again via our "how to measure for a CT shirt" video and then consult the CT sizing guides on the website for your best fit before processing your online return or exchange. Both resources can be found below: Measuring Video: https://www.youtube.com/watch?v=KdSm-ebm7eE Sizing Guide: https://www.charlestyrwhitt.com/uk/sizing-guides?source=footer I've also attached a sizing diagram if you find that more helpful. Regarding the "quality" of the shirts, many shirts are woven to a specific thickness to target a specific type of gentleman. Each weave has its uses and all are made to the highest quality. I'm confident that using the above information we can help you find a shirt that fits perfectly and we look forward to hearing about it in your next review.