details about product: Spread Collar Non-Iron Mayfair Weave Check Shirt - Sky Blue

Thank you for sharing your feedback with us following your first order! Of course, we're so sorry to learn you haven't quite found your perfect fit just yet - but don't worry, as we're sure to have the right fit for you. We offer lots a options both in terms of sizing and fit, to cater for a wide array of body shapes and sizes. As you have ordered the Slim Fit shirts and found them too tight in the chest and waist, that immediately suggests that going for the Classic Fit is best for you. This will provide additional room in both areas, making the shirt more 'roomy' and generous overall. This will be particularly so in the lower half of the shirt. If you feel you might need even more room however, then moving to a 16" neck (from a 15.5") will also help. Returning items to us for an exchange is nice and each, as well as free of charge! We've gone ahead and logged a return for the Classic Fit for you, and you'll receive an email shortly with your return label. If you would like to discuss other options however, our Customer Service Team is always happy to help and available through live chat, email or telephone every day.

Thank you for your feedback and we certainly appreciate you taking the time to share this with us. We always want to hear from our customers in regards to their experiences, both good and bad. We're sorry, of course, that not everything about your recent purchase was positive and that the shirt is not a perfect fit for you especially. When ordering for the first time, we understand it can be tricky to know your ideal fit so opting for the Slim Fit as you did - which is our 'regular' fit - is a good idea, as you will then know to go for the Extra Slim or the Classic in future if it isn't quite right. We do make it very clear when requesting a custom sleeve length that returning the item will not then be possible. It states: 'Personalising your garment means you will be unable to return it for a refund or exchange' directly below the sizes, in the same box. In any case, we'll be in touch to offer some further assistance so please look out for a contact from us shortly.