Out of 3 shirts purchased, all to the same size, one was much too big, one much too small and one fitted perfectly.
Response from Charles Tyrwhitt:
Thanks for leaving your feedback with us, and I'm sorry to hear that you've had some sizing inconsistencies with your order. I can see that you've since contacted our team about this and a replacement order has been arranged for you. Regarding the interaction with our team, I've passed on your comments as feedback to her manager for later address. It's important that each of our customers feels listened and that their issues are resolved first time, every time.
Nevertheless, I hope that the replacements will fit perfectly and we hope to hear from you again in the future.
Worldwide delivery
Fast and reliable tracked delivery to over 200 countries.
Allow an extra 4-6 working days for orders with alterations
Returns
You can return any item for up to 3 months
The only exceptions to our guarantee are:
Goods purchased online and altered by Charles Tyrwhitt, including Monogrammed products, cannot be returned,
refunded or exchanged.
Pure Linen Shirt - Navyhttps://www.charlestyrwhitt.com/on/demandware.static/-/Sites-ctshirts-master/default/dwe3bfd524/hi-res/CSH0015NAV_CSH0031NAV_LIFESTYLE.jpgCSH0031NAVCrafted from lightweight pure linen – a naturally breathable fabric that absorbs moisture and helps you stay cool.https://www.charlestyrwhitt.com/intl/pure-linen-shirt---navy/CSH0031NAV.htmlGBP74.95InStock4.802803