details about product: Tyrwhitt Pique Polo - Bright Pink

I'm sorry to hear that you've received a faulty shirt from us. Typically we'd arrange for a hand-checked replacement to be expedited to you I can see, as you've mentioned, that this has already been done and the replacement fits perfectly. Faulty items are very rare with instances being few and far between so we appreciate your understanding in this instance. We look forward to hearing from you again soon.