Obvious torn cuff and cannot find returns instructions
Response from Charles Tyrwhitt:
It is beyond disappointing that you have received a shirt with a tear, at Charles Tyrwhitt we pride ourselves on the quality of our garments, so we're sorry this has not been reflected here. Regrettably the shirt has now sold out in your size. If you wish, please select a shirt from our 4 for £149 range and we will issue a replacement, with no need to return. If you would prefer a refund for the shirt, please let us know and we will arrange this forthwith.
Allow an extra 4-6 working days for orders with alterations
All prices include VAT and duties. No additional custom fees.
Standard delivery to Europe
Tracked delivery within 5-7 working days
Returns accepted up to 6 months after receipt with our quality guarantee.
The only exceptions to our guarantee are:
Goods purchased online and altered by Charles Tyrwhitt, including Monogrammed products, cannot be returned, refunded or exchanged.
Cutaway Collar Non-Iron Royal Oxford Shirt - Whitehttps://www.charlestyrwhitt.com/on/demandware.static/-/Sites-ctshirts-master/default/dwcb887fd5/hi-res/FON2448WHT_COLLAR_DETAIL.jpgFON2448WHTThe fabric is a Royal Oxford weave, an easy-to-wear style in 100% cotton. A non-iron finish means you can wash, hang, and wear it with minimal fuss.https://www.charlestyrwhitt.com/eu/cutaway-collar-non-iron-royal-oxford-shirt---white/FON2448WHT.htmlEUR29.95InStock4.7012