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Thank you for leaving your feedback with us and I'm sorry to hear that your shirt did not fit perfectly this time. I can see that the last time you'd placed an order of shirts with us was back in 2019 and our size/fits have certainly been improved since then. As with many other companies, our products are improved over time due to ongoing research and customer feedback so if there's been a long space of time between orders, we would encourage you to check your measurements again via our "how to measure for a CT shirt" video and then consult the latest CT sizing guides on the website for your best fit before processing your online return or exchange. Both resources can be found below: Measuring Video: https://www.youtube.com/watch?v=KdSm-ebm7eE Sizing Guide: https://www.charlestyrwhitt.com/us/sizing-guides?source=footer I'm confident that using the above information, we can help you find a shirt that fits perfectly, and we look forward to hearing about it in your next review.