details about product: Merino V-Neck Jumper - Lavender Purple

Thank you very much indeed for taking the time to feed back to us. Faulty items are very few and far between. We strive to ensure that every item whether it be a pair of cufflinks or a suit is sent out in tip top shape. I’ve arranged for some replacement jumpers for your to be sent to you immediately. I would appreciate it if you took a look at the new confirmation email headed your way for all the details. In the meantime, would you be so kind as to return the faulty item back to us? Simply log into the online return at www.ctshirts.com/rebound. Where it says “reason for return” please select “Other” and then “Replacement already sent”. This will send you right to the end of the process.