Product code:
TRJ0036DNY
Product code:
T R J 0 0 3 6 D N Y
Our new 5 Pocket Jeans put a smart spin on classic denim style. They're crafted from luxurious garment-dyed twill with a hint of stretch to allow freedom of movement, while the brushed finish results in a super smooth appearance.
97% cotton, 3% elastane
Available in classic and slim fit
Stretch fabric
Exclusive Charles Tyrwhitt printed lining's
Zip fly with shank metal button closure
Five-pocketing styling and patch pockets on reverse
I already had a pair of the dark navy jeans which I like, so I was looking forward to receiving the ocean blue ones. However, despite being the same size as the navy ones I already had, they were too small, and I didn’t like the colour when I saw it in real life. The material didn’t look good in that colour either although the appearance of the dark navy ones was fine. Had to return the Ocean blue ones although I kept the navy ones I ordered a few weeks prior.
Response from Charles Tyrwhitt:
We're certainly very sorry to see that these lovely Ocean Blue 5 Pocket Jeans were not quite as you had expected and did not fit as hoped, which is ever so disappointing. We take great care to ensure that the quality of our products is absolutely top-notch, so it's always upsetting whenever a customer finds this isn't the case. We do appreciate you sharing this with us however, as it's important we know the bad as well as the good. This helps us to focus on areas where we can make further improvements to our products, so that you continue to enjoy them.
(1/5)
1 stars out of 5 stars
May 2025
Classic fit enormous slim fit better but labelled 36W actually measured-generous
38W. Based on that sent for 34W which actually measured 34W so of course were too small so a third pair returned. Disappointed.
Response from Charles Tyrwhitt:
Thank you for sharing your feedback following your recent order. We’re sorry to hear that the trousers were not a great fit. Based on the details you’ve provided, we would have expected one of the sizes you tried to be suitable.
To rule out any possibility of a manufacturing fault, we’ve sent you an email outlining the exact dimensions of each size mentioned and offering a replacement, subject to a thorough quality check before dispatch.
We hope you’ll consider another exchange so we have the opportunity to get this right for you. Your input has been shared with our team so we can monitor for any similar issues going forward, and we truly hope to restore your confidence in our garments very soon.
Response from customer:
Due to my review Charles Twyrrit have contacted me and couldn’t have been more helpful in trying to solve my problem. Will certainly remain a customer of a company who cares
Response from Charles Tyrwhitt:
Thank you for your updated feedback, it's great to know you were able to get the support you deserved and we appreciate you sharing your thoughts.
We hope you will remain a valued customer for many more years to come.
Allow an extra 2 - 4 working days for orders with alterations
All prices include VAT and duties. No additional custom fees.
Standard delivery to Europe€7.95
Delivery in 5 - 7 working days
You have 6 months to return your order from the day you receive it - no questions asked. Just show us your proof of purchase - that's our quality guarantee to you.
The only exceptions to our guarantee are:
Goods purchased online and altered by Charles Tyrwhitt, including Monogrammed products, cannot be returned, refunded or exchanged.
5 Pocket Jeans - Dark Navyhttps://www.charlestyrwhitt.com/on/demandware.static/-/Sites-ctshirts-master/default/dw54d01227/hi-res/CASUAL_TROUSERS/CT/TRJ0036DNY_MODEL_FULL_FRONT.jpgTRJ0036DNYOur new 5 Pocket Jeans put a smart spin on classic denim style. They're crafted from luxurious garment-dyed twill with a hint of stretch to allow freedom of movement, while the brushed finish results in a super smooth appearance.https://www.charlestyrwhitt.com/eu/5-pocket-jeans---dark-navy/TRJ0036DNY.htmlEUR99.95InStock4.70223