details about product: Lot de 3 baleines de col cutaway en laiton massif

We're so sorry to hear this! We will, of course, offer replacements without the need to return the original ones to us. We'll be in touch shortly just to confirm a few details prior to doing so, but thank you for reporting the issue so that we can help put things right.

Thank you for taking the time to provide this feedback, though we are disappointed to learn you would not recommend these collar stays and have rated them as a three star product. We would be grateful if you could provide specific details as to how you feel this product could be improved so we can share your thoughts with our buyers and perhaps advise of something that may be better suited to your needs. Please remember every order is covered by our 6 month guarantee with cost free exchanges if you would like to switch for something else or return for a refund. We are sorry to have let you down but hope to hear from you soon so we can investigate your concerns and begin working to restore your faith in us.