It was ok service when it happened. However had to leave, go to Massimo Dutti and return. The guy was alone and several people came in. He seemed rushed and chaotic. Lucky I had time to come back. It’s a great shop and brand but you need to staff accordingly to ensure a great shopping experience and not a mad rush kind of feeling for both staff and customer.
(4/5)
4 stars out of 5 stars
June 2025
Shirts are lovely. It was ok service when it happened. However had to leave, go to Massimo Dutti and return. The guy was alone and several people came in. He seemed rushed and chaotic. Lucky I had time to come back. It’s a great shop and brand but you need to staff accordingly to ensure a great shopping experience and not a mad rush kind of feeling for both staff and customer.
Allow an extra 4-6 working days for orders with alterations
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You have 6 months to return your order from the day you receive it - no questions asked. Just show us your proof of purchase - that's our quality guarantee to you.
The only exceptions to our guarantee are:
Goods purchased online and altered by Charles Tyrwhitt, including Monogrammed products, cannot be returned, refunded or exchanged.
Pure Linen Shirt - Navy https://www.charlestyrwhitt.com/on/demandware.static/-/Sites-ctshirts-master/default/dw703ef6bd/hi-res/CASUAL_SHIRTS/CT/CSH0015NAV_MODEL_UNTUCKED.jpgCSH0015NAVCrafted from lightweight pure linen – a naturally breathable fabric that absorbs moisture and helps you stay cool.https://www.charlestyrwhitt.com/intl/pure-linen-shirt---navy-/CSH0015NAV.htmlGBP74.95InStock4.802459