details about product: Botas Chelsea De Piel Con Suela De Goma - Marrón Chocolate

Thank you for your feedback regarding your recent order. We’re sorry to hear that the boots did not fit as expected. If you would like to exchange them for a larger size, you’re very welcome to do so free of charge via our returns portal: http://www.charlestyrwhitt.com/rebound. We’ve also sent you an email to address your specific concerns regarding the sizing and to discuss alternative options that may suit you better, as we’re keen to help you find the perfect fit. We look forward to hearing from you. Thank you again for taking the time to share your feedback, and we hope you’ll be delighted with your exchange should you decide to proceed.