Accessibility Statement

Our commitment to accessibility

Charles Tyrwhitt Shirts Limited is committed to making our web sites as accessible as possible. Our aim is to combine compelling user experiences with high levels of accessibility and inclusivity, so everyone can use our digital services, whatever their abilities or disabilities. This is part of our dedication to providing exemplary customer service, and that “all men no matter their shape or size, where they may be in the world or indeed their budget; should be able to own a Jermyn Street quality shirt, a proper shirt, a Charles Tyrwhitt shirt.” Our on-going site development and content creation is guided by best-practice accessibility guidelines such as WCAG and ISO 30071-1.

Adapt your experience to your needs

While this site has been created to be usable ‘as is’, many people are likely to get the most accessible experience by customising their computer to suit their individual needs – for example: to get the site spoken to them, to change its colour-scheme, or increase the size of its text.

If that sounds like it would be useful to you, we recommend you visit: WAI’s Better Web Browsing: Tips for Customizing your Computer to read or watch videos of how these customisations (achieved by using accessibility features already on your computer, phone or tablet, or through installing assistive technologies) might suit you.

Limitations of this website’s accessibility

Through expert accessibility testing of our site, using representative assistive technologies used by our users, we are aware that it has accessibility limitations, and we are endeavouring to address these, working towards WCAG 2.0 AA.

Please let us know if you have difficulties using this site

We are always looking to improve the accessibility of our site, so if you find anything on the site difficult to use, or if any of the current accessibility limitations prevent you from getting the information or service you need, please let us know at, by phone or live chat.

To help us understand your difficulty quickly, it would help us if you provide the information advised in Contacting Organisations about Inaccessible Websites in your request.

All constructive feedback regarding the accessibility or usability of our site is welcome and will be carefully considered.

This accessibility statement was last updated in June 2021 and follows the advice on accessibility statements in ISO 30071-1.