details about product: Short Sleeve Pure Linen Shirt - Pink

Thank you for your feedback regarding your recent order. We’re sorry to hear that your shirt did not fit as expected and that you were not refunded in full. As you had returned your shirt immediately and initially requested an exchange we have arranged for the full refund to be processed. An email has also been sent to confirm this and we hope that our efforts to resolve are acceptable. I sincerely apologise for the inconvenience caused and hope you’ll decide to shop again with us in the near future so we can restore your confidence in our products and service.

Thank you for taking the time to leave a review, although we are sorry that you have had difficulty identifying the best size and fit for you. It is for this precise reason that we offer a 6 month guarantee with cost free exchanges, so you can ensure everything fits like a glove. We offer a variety of fits, alongside the variety of size options, to make each garment feel bespoke. Our sizing guides, which can be found on every product page will help you choose what is best for you and give clear instructions on how to measure yourself. Alternatively, our colleagues in store are fully trained to measure you for the best fit, and have our full range of sizes available for you to try on. We hope you will give us the chance to demonstrate the quality we have to offer, in the perfect size for you.