This refined-yet-casual zip neck is crafted from pure, Woolmark-certified Merino wool.
Colour:Cream
Extras (optional)
Casual Stretch Belt - Black
was
€49.95
€49.95
now
€39.96
Now €39.96
Performance Shell Gilet - Navy
was
€99.95
€99.95
now
€99.95
€99.95
Pure Cotton T-Shirt - White
was
€39.95
€39.95
now
€39.95
€39.95
Casual Stretch Belt - Navy
was
€49.95
€49.95
now
€39.96
Now €39.96
3 Pair Cotton Rich Multipack Socks - Navy & Indigo Blue
was
€24.95
€24.95
now
€24.95
€24.95
Made in England Formal Belt - Black
was
€69.95
€69.95
now
€55.96
Now €55.96
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6 month quality guarantee
Product code:
KNM0005CRM
Product code:
K N M 0 0 0 5 C R M
This refined-yet-casual zip neck is crafted from pure, Woolmark-certified Merino wool. Known as nature's performance fabric, Merino is comfortably breathable and temperature regulating - and has the softest handle of any knitwear. We've gently washed it for an even silkier finish, resulting in a supple jumper that subtly moulds itself to your body. The styling is simple, letting the fine fibres take centre stage. There's traditional ribbing on the cuffs and hem and the understated neckline means this jumper looks superb when worn with a button-down shirt.
Expected better…
I’d like to start the review saying, all the staff I have dealt with are top tier in customer service, so it’s not their fault. I do however have concerns over the quality of their products as they don’t seem to last well, even through careful wear and sensible washing settings. I am particularly referring to the Jumpers (Turtle necks and quarter zips)
I have purchased about four quarter zips from CT and every one, has had a hole, or a couple holes under the arms, or around the lower chest area, therefore making the product damaged and poor quality. I do like the product, and it simple designing making it suitable for a range of outfits, but paying £60+ for a jumper to be damaged after 10 washes is not good enough. It should last longer and the quality should be better.
My concern is despite purchasing in the last 6 months I may not have my receipt to hand for a return or swap.
So, a warning, don’t buy the product unless you want to replace after 10 wears as you will likely get holes in them!
It’s a shame to write this, as I love their wool coat and have received many compliments when wearing it. I won’t however be buying their jumpers again, and I wouldn’t recommend them
Hope this helps
Response from Charles Tyrwhitt:
Thank you, firstly, for the very kind words on the service you've received at our Westfield Stratford store and elsewhere, which is great to know. Our store colleagues really do work tirelessly to provide great service, and to always put the customer first.
As for the Merino knitwear, we're really sorry to see you've had some issues with damage. Our Merino knitwear is extremely popular and very highly regarded overall by our customers, and of course is Woolmark-certified for its quality. We're very proud of it, and want it to be enjoyed!
We have our 6-month guarantee and our Customer Service Team will always gladly help if you have a problem. With regards to store purchases specifically, even if you don't have the physical receipt, we should have a record of it either on your account (if an email address was provided at the time) or on the main store account. We shouldn't have a problem locating it.
We'll be in touch to offer further assistance with any possible return or exchange, shortly.
All prices include VAT and duties. No additional custom fees.
Standard delivery€ 7.95
Tracked delivery within 5 - 7 working days
please Allow an extra 4 working days for orders with alterations
Returns
You can return any item for up to 6 months
The only exceptions to our guarantee are:
Goods purchased online and altered by Charles Tyrwhitt, including Monogrammed products, cannot be returned,
refunded or exchanged.
Pure Merino Zip Neck Jumper - Creamhttps://www.charlestyrwhitt.com/on/demandware.static/-/Sites-ctshirts-master/default/dwf353d868/hi-res/KNITWEAR/CT/KNM0005CRM_MODEL_FRONT.jpgKNM0005CRMThis refined-yet-casual zip neck is crafted from pure, Woolmark-certified Merino wool. Known as nature's performance fabric, Merino is comfortably breathable and temperature regulating - and has the softest handle of any knitwear. We've gently washed it for an even silkier finish, resulting in a supple jumper that subtly moulds itself to your body. The styling is simple, letting the fine fibres take centre stage. There's traditional ribbing on the cuffs and hem and the understated neckline means this jumper looks superb when worn with a button-down shirt.https://www.charlestyrwhitt.com/nl/en_NL/pure-merino-zip-neck-jumper---cream/KNM0005CRM.htmlEUR99.95InStock4.7017