details about product: Corduroy Shirt - Chocolate Brown

Getting the perfect fitting garment is our rule number one. Once you’ve found it, every item purchased within that category should fit just the same. We are therefore very surprised that you have noticed inconsistences across your recent order. We put a huge amount of time and effort into making sure that sizes are consistent because we know how frustrating this can be. We are sorry that you have experienced an issue this time, and have arranged that an expedited replacement be sent to you which will be thoroughly checked prior to dispatch to ensure these are as close to perfect as can be. We will also ensure to inspect the shirt once returned to identify how we got this wrong and implement improvements to our quality control going forward, to minimise the frequency of such issues repeating. We hope you will give us the chance to restore your faith in us soon.

The replacement shirt is a good fit! The sleeves and the shirt are longer which is great, saves having to constantly tuck in. It is now the same size (length) as the other shirt. Same great quality as well. Thank you very much for the speedy response and replacement. Extremely helpful. The old shirt should be with you soon.