Trousers OK but prefer the previous cut of chinos with single pleats. Big grumble though was the courier not waiting for the door to be answered and just abandoning the package on the door step in the rain and marching back to his van. This is an unprofessional outfit, and brings your business into disrepute.
Response from Charles Tyrwhitt:
It's disappointing to hear the fit of these chinos were not what you expected. We would would love for you to absolutely adore every product you purchase so you are of course more than welcome to exchange this item for something more suited to your taste.
To my knowledge the courier would have left this at the door based on the fact that they can't be stood at the door due to the current worldwide issues. I would however expect them to leave the parcel in a secure location.